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FAQs
01. What makes Amour Essence by RM candles special?
Our candles are handcrafted with 100% natural soy wax, making them eco-friendly, non-toxic, and clean-burning. Each design blends elegance with sustainability, from classic tea lights to our signature laddu-inspired creations.
02. Are your candles safe for home use?
Yes, absolutely! Since we use only natural soy wax and high-quality ingredients, our candles are safe, smokeless, and gentle on the environment — perfect for everyday use.
03. Do you offer customized candles?
Yes. We create custom and bulk orders for events, return gifts, corporate gifting, and special occasions. You can share your requirements with our team, and we’ll craft candles that fit your needs.
04. Do you provide gift packaging?
Yes, we offer personalized gift services with elegant packaging options, making our candles perfect for birthdays, weddings, festivals, and corporate gifts.
05. Where can I buy Amour Essence by RM candles?
You can shop directly from our official website for a seamless experience. We also have 120+ retail and pop-up locations worldwide.
06. How long does delivery take?
Delhi NCR: 2–3 business days
Rest of India: 5–7 business days
We dispatch within 2–4 working days, and tracking details are shared once shipped.
07. What if my order arrives damaged?
In rare cases of damage during transit, we offer a replacement or exchange. Simply provide us with an unboxing video and photos within 24 hours of delivery.
08. Do you ship internationally?
Currently, our primary delivery is within India, but we also cater to select international bulk/custom orders. Contact us for details.
09. Are your candles eco-friendly?
Yes, our candles are made with soy wax, which is biodegradable, renewable, and environmentally responsible — making them safer for you and the planet.
10. How can I contact Amour Essence by RM?
You can reach us 24/7 via:
📩 Email: contact@amouressencebyrm.com
📞 Phone: +91-9350289552